FAQs

What is Aureate Home Decor?

Aureate is brand that believes in simplicity and delivers it. We are convinced that there can be luxury in simplicity. 

Are your products safe to eat in? 

Ofcourse, our ceramic products are safe to eat in. They are microwave and dishwasher safe. In fact they make the best baking accomplice. 

 Can I return a product purchased from Aureate?

Yes, you may request for return of the product(s) if the product(s) were delivered to you in broken condition or if it was the product(s) you did not order.

What is the procedure for returns?

You can easily go on return policy and send us a mail on support@aureatehomedecor.com along with pictures of the received product(s). We will have the product(s) picked up and exchange them with the correct product(s), once verified and approved by our quality check team.

How long does the shipping take?

We generally ship your order within 72 hrs of receiving ( not including weekends) and it should reach you within 4-7 days of placing an order, depending on your location.